"The Most Thorough Cleaning Or It's Free" "30 Day Guarantee That No Spots Will Return" Some Stains are permanent, but if we do get a spot out, we guarantee it will not return. Our cleaning process is designed to give you the longest lasting results possible. Reappearing spots usually surface within a few days after cleaning, call us and we will return to clean them for free. "One Year Guarantee Against Permanent Stains" If you have us apply stain protection to your carpet, you will get a one year warrenty against permanent stains. This means that if you spill something on your carpet and cannot remove it with the spotter we provide for you, give us a call and we will come out and remove it for free. If we are unable to romove the spot we will refund your money for the cost of the protection. Bleaches, dyes, pet urine, vomit, and other chemical agents that discolor the carpet as well as normal soiling due to excessive traffic are not included in this guarantee.